Need your Mac repaired in the Ipswich area? My name is Robin Cassells and I’m here to help you

I can either collect your Mac in the Ipswich, Felixstowe, and Woodbridge area, or you can drop it off in Felixstowe.

I’ll then be in touch with a fixed quote to fix your Mac.

In 1 – 2 days your Mac should be fixed, and we can arrange to get it back to you.

Your Mac will get a full performance tune up and health check. 
I’ll keep you up to date with the progress of your Mac repair.
The safety of your data is top priority – It will be looked after.
There’ll be no jargon – I speak English just like you.

Click below to book your Mac in for a repair, upgrade, or support.

Apple certified support Ipswich

Your Mac will be in the safe hands of an Apple Certified Support Professional with decades of computer repair experience.

Rated 5 star by 527 happy clients across Suffolk – click here for more reviews

Lloyd HancockLloyd Hancock
09:07 11 Jul 24
How good is it in this day and age to find some high quality experienced service and advice. Robin has done a fanastic job rescuing my mac pro for me, I can't recomend him highly enough. Thank you once again Robin
Kate EllerbyKate Ellerby
19:22 09 Jun 24
Exceptional service and communication from Robin and you can be rest assured that your computer is in the best possible hands.
Jessica HollowayJessica Holloway
10:29 20 May 24
Honest, reliable, professional and competent service. Very quick turnaround and all issues resolved. Just brilliant.
18:54 03 Apr 24
Fantastic service. I purchased a used MacBook for my mum and later found it to have some faults. He was very honest and explaining what could be replaced, if it was likely to fix the problem and what would financially be the best options. This is someone that will not try and get more money from you. Top, top professional. Thanks again.
Book a Mac repair

What I can do for you and your Mac…


Are you having difficulty with iCloud or other features of your Mac?

I can offer you home tuition for general Mac use or specific issues that you’d like help with.

I can also take your Mac away and solve your problems for you.

I can often help on the phone with this kind of thing so give me a call for a chat about how I can help.

I speak jargon free plain English so don’t worry about the phone conversation


I can carry out Apple authorised repairs on all Apple Silicon Macs (M1, M2, M3) from 2020 onwards. This service uses parts supplied by Apple and does not affect warranty. It is generally slightly cheaper than going to Apple.

I can also fit batteries, SSDs, Hard drives and many other parts to older Macs.

Get in touch and I can advise on your best options for hardware repair and give you a price for repairing your Mac.


If you are running short on space on your Mac, I can supply and fit a larger SSD or hard drive for you. This has become a very economical upgrade in recent years.

An SSD is also a great performance upgrade if your Mac didn’t have one fitted from new.

I can also fit more RAM to many Mac models – particularly iMacs and older MacBooks.

Get in touch and I can advise on potential upgrades for your Mac.

Book a Mac repair

What will my Mac repair cost?

You’ll get a fixed price quote for your repair

Labour is from £95 to a maximum of £150.
Diagnosis only is £55 (not chargeable if you have your Mac repaired)
There is no VAT payable.

Diagnosis isn’t expensive

If you decide not to go ahead with a repair there is just a diagnosis fee of £55.


Just fired up the Big Mac (2007 iMac) after a major upgrade of ram and hard drive. Delighted with with the outcome. Great service at a reasonable price. Robin could have encouraged me to spend more on the ram but advised that it wouldn’t be cost effective. Very professional and friendly, helpful service. Will certainly be my first choice for any Apple problems in future.Robin went above and beyond to sort out my Mac, and I would have no hesitation in sending anyone with any Mac issues to see him. Thank you so much for spending so much time on sorting out my machine Robin, and for getting it back on track.

– Peter Ager , Ipswich, Suffolk

I contacted Robin a week ago, to talk through the options for upgrading both mine and my son’s Macbook Pro’s. Robin outlined the best options, with clear and accurate advice with regard to both cost and performance. Having decided to go ahead, I dropped the machines off at his workshop, where once again I was really impressed with the friendly, professional approach taken. I had both MacBooks back in half a day, and am completely happy with the difference the upgrades have made. My 4 year old computers are better than new, at a fraction of the cost I was considering when I thought about replacing them. Many thanks Robin, a really great job, well done.

– Pete McCarthy, Ipswich, Suffolk

I’m guessing you’d like your Mac repaired as soon as possible

The quickest way to get your Mac repaired…

Make an appointment and you can drop your Mac off in Felixstowe – or I can collect it from Ipswich or Woodbridge. I’ll look at it that day and hopefully have it fixed within a day.

Nothing is sent away for repair

Unlike Apple – who are likely to send your Mac away for 5-7 days – your Mac will be repaired in my workshop by me.