Rated 5 star by 433 people in Suffolk

How to get your Mac repaired
in the Ipswich area

Do you have a problem with your Mac that you’d like fixed?

Yes? Then I can help.

I’m guessing you’d like it repaired with a quick turnaround, which is why I offer an appointment service…

I only take on 1 Mac repair a day, so I’ll be working exclusively on your Mac as soon as I receive it. Your Mac won’t get lost in a busy workshop.

In 1 – 2 days your Mac should be fixed, and we can arrange to get it back to you.

I don’t just fix the fault – your Mac will get a full performance tune up and health check. 
I’ll keep you up to date with the progress of your Mac repair, including a fixed quote.
The safety of your data is top priority – I promise to look after it for you.

Your Mac will be in the safe hands of an Apple Certified Support Professional with decades of computer repair experience. But don’t just take my word it – look at what people say on the reviews page.

I can either collect your Mac in the Ipswich, Felixstowe, and Woodbridge area, or you can drop it off in Felixstowe. I work from home, so I’m very flexible on timing.

Give me a call or send a message to discuss your repair options. I may even be able to fix your problem on the phone.


Click below to book your Mac in for a repair or upgrade. (Appointments are limited to one a day, so book early).

Apple certified support Ipswich

Tel: 07443333472


There won’t be any jargon or flannel and I won’t be trying to prove geeky superiority over you. I speak plain English just like you do. It makes life much easier for both of us.

iMac repair and upgrade Ipswich

Can you trust me with your Mac?

Well – 433 reviewers say you can…

100% of those 433 people gave a 5 star review. Read what they thought on the review page and Google.

Apple thinks you can…

I am an Apple certified support professional. So you can relax knowing that you’ve got an Apple trained specialist on the job. 

Angus BeattieAngus Beattie
13:37 03 Jan 23
I have trusted Robin at Orwell Computers with repairs/upgrades on a couple of Mac devices over the years and have always been very satisfied with the outcome. The charges are very fair and clear upfront and the work is excellent and exactly as... discussed. I would recommend Orwell Computers very highly to anyone needing work on a Mac.read more
Stan BastonStan Baston
10:04 19 Dec 22
I have used Robin thee times. In 2017 to solve the spinning ball on my 2013 Imac 27In 2019 he quickly fitted a new SSD. My Mac gets some heavy photographic processing. What a differenceLast week I reported I was having intermittent problems with... programmes freezing and then coming back to life after a delayRobin came to my house the next day and carefully removed all the rubbish I had put into the Mac. Now feels like a new Mac.Robin is a very affable, straightforward and knows his business.Highly recommendedread more
Tom OwensTom Owens
13:45 16 Dec 22
I had anaysed my slowing late 2015 27" iMac as suffering from a degrading 3Tb Fusion drive. I researched on-line and although I am quite OK with refurbishing accessible laptops or building tower PCs I was not comfortable with taking the screen off... the iMac.I then searched for MAC repairs in or near Ipswich and found Orwell Computers so I gave Robin a ring and he confirmed my analysis as being in the right ball park as I had in the interim cloned the internal drive to an an external 2Tb SSD which was miles quicker than the internal Fusion setup.A quick discussion on available SSDs got us settled on a 4Tb drive.Robin offered to collect as he was in the area and 6 hours later the machine was ready to collect - booting in 10 seconds.Hats off to Robin for speed and quality of service.If you have an ailing Mac make Robin your first port of call. I'll let anyone I know who uses Macs that are dropping to vintage or obsolete and need repairing to go to Orwell Computers.read more
Alan EdgarAlan Edgar
18:56 09 Dec 22
What a professional outfit. IMac locked on downloading an upgrade from Apple. Robin quickly found the problem was a hard drive, replaced it with an SSD of the same size and returned the computer to my home the following day having also updated the... operating system. Expecting to have lost documents, I haven’t appeared to have lost anything! Oh, and the price was so very reasonable, exactly as quoted. Orwell Computers will be looking after my IMac in future.read more
Ian CaldwellIan Caldwell
15:22 01 Dec 22
Robin mailed me the day I dropped my mac air off with what was wrong options for repair and costs, he replaced my failed hard drive and had my Mac back to me within a couple of days. When I had a further issue of my making he arranged a time to meet... up and had it sorted in 5 minutes.Fantastic serviceread more
Sarah-Jane QuickSarah-Jane Quick
08:42 29 Apr 14
Not much point having a laptop with a dead screen or a naffed up hard drive, so on 2 occasions have needed urgent help from Orwell Computers and the work has been excellent.More than that, it's Robin's attitude to his customers that's so... impressive. He knew I was in a hole and worked a minor miracle to turn the repairs round quickly, even going beyond the brief to load software back on so that I'd be able to muddle along till I met my deadline.Prompt, affordable, and a lifesaver... Yes, Robin DOES where his underpants on the outside.read more

“I don’t think you could find a more honest and down to earth person to work on your Mac”

What will my Mac repair cost?

You’ll get a fixed price quote for your repair

Labour is from £95 to a maximum of £150.
Diagnosis only is £55 (not chargeable if you have your Mac repaired)
There is no VAT payable.

Diagnosis isn’t expensive

If you decide not to go ahead with a repair there is just a diagnosis fee of £55.

iMac repair and upgrade Ipswich

“Very professional and friendly, helpful service…”

iMac repair and upgrade Ipswich

I’m guessing you’d like your Mac repaired as soon as possible

The quickest way to get your Mac repaired…

Make an appointment and you can drop your Mac off in Felixstowe – or I can collect it from Ipswich or Woodbridge. I’ll look at it that day and hopefully have it fixed within a day.

Nothing is sent away for repair

Unlike Apple – who are likely to send your Mac away for 5-7 days – your Mac will be repaired in my workshop by me.

“I was really impressed with the friendly, professional approach taken…”


How long does a Mac repair take?

I aim to fix your Mac within a day or 2.

How much does a Mac repair cost?

Labour costs are from £95 to a maximum of £150.
I can supply  new and used, genuine Apple parts at cost price.
There is no expensive diagnosis fee if you don’t have the work done – just a £55 charge for my time and travel.
I am not VAT registered, so these are the final prices you pay.

How can I pay for the Mac repair?

I take debit and credit cards, cash, or Bank transfer.

Is the Mac repair guaranteed?

Labour is guaranteed for life. Parts warranties vary between 3 & 12 months.

Will the data on my Mac be safe?

Unlike Apple, I do my utmost to preserve your data, and drives are not wiped on arrival. Before any significant work is carried out, a full backup is made.

When are you open?

I take bookings for Mac repairs at 10:00. Get in touch if that doesn’t work for you and we can work something out.