Rated 5 star by 433
people in Suffolk
Get your Mac repaired or upgraded by an Apple certified specialist in Ipswich
Are you looking for an alternative to Apple, but still want the security of using an Apple Certified Support Professional?
Would you rather not send your Mac to Apple for a 7-10 day repair time?
Is your Mac a free standing all-in-one desktop computer - an iMac?
Then I can help...
You can be assured that your Mac is in the safest possible hands with an Apple certified support professional who only works on iMacs.
Click below to book your Mac in for repair or upgrade.
Can you trust me with your Mac?
Well - 433 reviewers say you can
Apple thinks you can
I am an Apple certified support professional. So you can relax knowing that you’ve got an Apple trained specialist on the job.
Honestly, I don't think you could find a more honest, down-to-earth person to work on your Mac. Robin went above and beyond to sort out my Mac, and I would have no hesitation in sending anyone with any Mac issues to see him. Thank you so much for spending so much time on sorting out my machine Robin, and for getting it back on track.
What will my Mac repair cost?
You'll get a fixed price quote for your repair
Labour is from £95 to a maximum of £125.
Diagnosis only is £75 (not chargeable if you have your Mac repaired)
There is no VAT payable.
Diagnosis isn't expensive
If you decide not to go ahead with a repair there is just a diagnosis fee of £75.
Just fired up the Big Mac (2007 iMac) after a major upgrade of ram and hard drive. Delighted with with the outcome. Great service at a reasonable price. Robin could have encouraged me to spend more on the ram but advised that it wouldn't be cost effective. Very professional and friendly, helpful service. Will certainly be my first choice for any Apple problems in future.
I'm guessing you'd like your Mac repaired as soon as possible
The quickest way to get your Mac repaired
Make an appointment and you can drop your Mac off in Felixstowe - or I can collect it from Ipswich. I will look at it that day and hopefully have it fixed within a day.
Nothing is sent away for repair
Unlike the competition - who are likely to send your Mac away for 5-7 days - your Mac will be repaired in my workshop by me.
I was really impressed with the friendly, professional approach taken...
I contacted Robin a week ago, to talk through the options for upgrading both mine and my son's Macbook Pro's. Robin outlined the best options, with clear and accurate advice with regard to both cost and performance. Having decided to go ahead, I dropped the machines off at his workshop, where once again I was really impressed with the friendly, professional approach taken. I had both MacBooks back in half a day, and am completely happy with the difference the upgrades have made. My 4 year old computers are better than new, at a fraction of the cost I was considering when I thought about replacing them. Many thanks Robin, a really great job, well done.
Here are answers to some common questions about my Mac repair service:
How long will my repair take?
I aim to fix your Mac within a day or 2.
How much will the repair cost?
Labour costs are from £95 to a maximum of £125.
I can supply new and used, genuine Apple parts at cost price.
There is no expensive diagnosis fee if you don't have the work done - just a £75 charge for my time and travel.
I am not VAT registered, so these are the final prices you pay.
How can I pay for my repair?
I take debit and credit cards, cash, or Bank transfer before collection.
Is there a guarantee on the repair?
Labour is guaranteed for life. Parts warranty vary between 3 & 12 months.
Will my data be safe?
Unlike Apple, I do my utmost to preserve your data, and drives are not wiped on arrival. Before any significant work is carried out, a full backup is made.
When are you open?
I take repair bookings for Fridays or Saturdays.
Mac repair and support in Ipswich
As ever, Robin’s attention to detail, and friendly professional attitude is extremely reassuring when one’s Mac has had accident! In short, faultless.
So pleased to have met up with Robin again when my MacBook packed up last week - totally reliable and included collection and delivery in spite of icy weather.
Solve Mac frustrations
Fed up with the spinning beachball of despair or a Mac that takes forever to start? I can make all this go away and put a smile back on your face.
- Speed up your Mac
- OS X upgrade problems
- Start up issues
- Time Machine backup help
- Migration & data recovery
Make your Mac faster
Give your Mac a speed boost that will make it run faster than new. Upgrading hardware on older Macs will increase speed dramatically.
- Increase hard drive size
- RAM increase
- Operating system upgrade
- Additional hard drives
- Solid state drive (SSD) upgrade
Fix broken hardware
I can repair the vast majority of iMac hardware issues. MacBooks are another story and it is generally better to go to Apple for Retina models.
- Hard drive replacement
- Fan replacement
- SSD upgrade
- RAM upgrades