No need to send your Mac off, or take it to an Apple store
Get it repaired or upgraded by an Apple certified Mac technician in your own home or office. Just book a repair using the button below and I'll come out and fix it for you in the Ipswich and surrounding areas. Alternatively - by arrangement - you can drop your Mac off or collect in Ipswich.
Jargon free - plain English support
I promise to speak plain English and won’t expect you to be a computer expert. If you have a question or enquiry, just give me (Robin) a ring on 01473 530135, or send me a message. If that doesn’t do the trick we can get your Mac booked in for a repair at a time to suit you.
Mac repair in Ipswich, Felixstowe, Woodbridge and surrounding areas.
Can you trust me with your Mac?
Well - 433 reviewers say you can
Apple thinks you can
I am an Apple certified support professional. So you can relax knowing that you’ve got an Apple trained specialist on the job.
Honestly, I don't think you could find a more honest, down-to-earth person to work on your Mac. Robin went above and beyond to sort out my Mac, and I would have no hesitation in sending anyone with any Mac issues to see him. Thank you so much for spending so much time on sorting out my machine Robin, and for getting it back on track.
What will it cost?
You'll get a fixed price quote for your repair
Labour - from £95 to a maximum of £125.
Felixstowe & Trimley - Diagnosis only - £50
Ipswich & Woodbridge - Diagnosis only - £75
There is no VAT payable.
Diagnosis isn't expensive
If you decide not to go ahead with a repair there is just a diagnosis and call-out fee of £75. Or £50 in Felixstowe.
Just fired up the Big Mac (2007 iMac) after a major upgrade of ram and hard drive. Delighted with with the outcome. Great service at a reasonable price. Robin could have encouraged me to spend more on the ram but advised that it wouldn't be cost effective. Very professional and friendly, helpful service. Will certainly be my first choice for any Apple problems in future.
I'm guessing you'd like your Mac repaired as soon as possible
The quickest way to get your Mac repaired
Make an appointment and I will come to you and repair your Mac in your home or office. Or you can arrange a pickup or drop-off in Ipswich.
Nothing is sent away for repair
Unlike the competition - who are likely to send your Mac away for 5-7 days - your Mac will be repaired on site if feasible. If not I will return with it in 1-2 days.
I was really impressed with the friendly, professional approach taken...
I contacted Robin a week ago, to talk through the options for upgrading both mine and my son's Macbook Pro's. Robin outlined the best options, with clear and accurate advice with regard to both cost and performance. Having decided to go ahead, I dropped the machines off at his workshop, where once again I was really impressed with the friendly, professional approach taken. I had both MacBooks back in half a day, and am completely happy with the difference the upgrades have made. My 4 year old computers are better than new, at a fraction of the cost I was considering when I thought about replacing them. Many thanks Robin, a really great job, well done.
Here are answers to some common questions about my Mac repair service:
How long will my repair take?
I aim to fix your Mac on the first visit -so ideally within an hour or so. If I have to take it away or we need parts it will be within a day or 2.
How much will the repair cost?
Labour costs are £95 or a maximum of £125 if I have to take the Mac away or make a return visit.
I can supply new and used, genuine Apple parts at cost price.
There is no expensive diagnosis fee if you don't have the work done - just a £50 - £75 charge for my time and travel.
I am not VAT registered, so these are the final prices you pay.
How can I pay for my repair?
I take debit and credit cards or cash.
Is there a guarantee on the repair?
Labour is guaranteed for life. Parts warranty vary between 3 & 12 months.
Will my data be safe?
Unlike Apple, I do my utmost to preserve your data, and drives are not wiped on arrival. Before any significant work is carried out, a full backup is made.
Fantastically quick and professional service. By the time I got home I had an email confirming the issue and the suggested solution. Next day it was ready for collection... Continue reading.........
Friendly and informative service. Highly recommended.
Solve Mac frustrations
Fed up with the spinning beachball of despair or a Mac that takes forever to start? I can make all this go away and put a smile back on your face.
- Speed up your Mac
- OS X upgrade problems
- Start up issues
- Time Machine backup help
- Migration & data recovery
Make your Mac faster
Give your Mac a speed boost that will make it run faster than new. Upgrading hardware on older Macs will increase speed dramatically.
- Increase hard drive size
- RAM increase
- Operating system upgrade
- Additional hard drives
- Solid state drive (SSD) upgrade
Fix broken hardware
I can repair the vast majority of iMac hardware issues and some on MacBooks.
- Hard drive replacement (iMac & MacBook)
- Fan replacement
- Charging socket replacement
- Trackpad replacement
- Charging & battery faults