Mac problems solved quickly and locally
Mac problems solved quickly and locally
Rated 5 star by 433 people in Suffolk
Get your Mac repaired in Ipswich by an Apple certified specialist...
Are you looking for an alternative to Apple, but still want the security of using an Apple Certified Support Professional?
Would you rather not send your Mac to Apple for a 7-10 day repair time?
Then I can help...
If you are a business and need your Mac so you can work from home - just click the button below to make an appointment.
If you are not a business user then click the button below to leave a message and I will try and help you.
I am currently giving priority to business users who need their machines to work from home. This will hopefully help keep the economy as healthy as possible.
I am not collecting or accepting non-essential work from private individuals in a bid to help the NHS and save lives.
Stay safe and keep positive.
Can you trust me with your Mac?
Well - 433 reviewers say you can
Apple thinks you can
I am an Apple certified support professional. So you can relax knowing that you’ve got an Apple trained specialist on the job.
Honestly, I don't think you could find a more honest, down-to-earth person to work on your Mac. Robin went above and beyond to sort out my Mac, and I would have no hesitation in sending anyone with any Mac issues to see him. Thank you so much for spending so much time on sorting out my machine Robin, and for getting it back on track.
What will my Mac repair cost?
You'll get a fixed price quote for your repair
Labour is from £95 to a maximum of £125.
Diagnosis only is £75 (not chargeable if you have your Mac repaired)
There is no VAT payable.
Diagnosis isn't expensive
If you decide not to go ahead with a repair there is just a diagnosis and call-out fee of £75.
Just fired up the Big Mac (2007 iMac) after a major upgrade of ram and hard drive. Delighted with with the outcome. Great service at a reasonable price. Robin could have encouraged me to spend more on the ram but advised that it wouldn't be cost effective. Very professional and friendly, helpful service. Will certainly be my first choice for any Apple problems in future.
I'm guessing you'd like your Mac repaired as soon as possible
The quickest way to get your Mac repaired
Make an appointment and I will come to you and repair your Mac in your home or office. Or you can arrange a pickup or drop-off in Ipswich or Felixstowe.
Nothing is sent away for repair
Unlike the competition - who are likely to send your Mac away for 5-7 days - your Mac will be repaired on site if feasible. If not I will return with it in 1-2 days.
I was really impressed with the friendly, professional approach taken...
I contacted Robin a week ago, to talk through the options for upgrading both mine and my son's Macbook Pro's. Robin outlined the best options, with clear and accurate advice with regard to both cost and performance. Having decided to go ahead, I dropped the machines off at his workshop, where once again I was really impressed with the friendly, professional approach taken. I had both MacBooks back in half a day, and am completely happy with the difference the upgrades have made. My 4 year old computers are better than new, at a fraction of the cost I was considering when I thought about replacing them. Many thanks Robin, a really great job, well done.
Maybe you'd like to drop your Mac off for repair?
By appointment I can meet you in Ipswich or Felixstowe.
Here are answers to some common questions about my Mac repair service:
How long will my repair take?
I aim to fix your Mac on the first visit -so ideally within an hour or so. If I have to take it away or we need parts it will be within a day or 2.
How much will the repair cost?
Labour costs are from £95 to a maximum of £125.
I can supply new and used, genuine Apple parts at cost price.
There is no expensive diagnosis fee if you don't have the work done - just a £75 charge for my time and travel.
I am not VAT registered, so these are the final prices you pay.
How can I pay for my repair?
I take debit and credit cards or cash.
Is there a guarantee on the repair?
Labour is guaranteed for life. Parts warranty vary between 3 & 12 months.
Will my data be safe?
Unlike Apple, I do my utmost to preserve your data, and drives are not wiped on arrival. Before any significant work is carried out, a full backup is made.
When are you open?
I take repair bookings for Mondays, Tuesdays, and Thursdays.
It is possible to drop off or pick up Laptops by arrangement. This is Monday to Friday 9:30-4:30.
You can phone between 9:30 and 4:30 Monday to Friday to book your Mac in for repair.
Mac repair and support in the Ipswich, Felixstowe, Woodbridge area
We have been using Orwell Computers for over 7 years and are consistently happy with Robin's services. He is very knowledgeable on all aspects of Macs and is willing... Continue reading.........
Robin did a fantastic job, was genuine and didn’t try to suggest extras which would not have made a difference. I’ve got a mid year 2012 MacBook Pro and it runs... Continue reading.........
Solve Mac frustrations
Fed up with the spinning beachball of despair or a Mac that takes forever to start? I can make all this go away and put a smile back on your face.
- Speed up your Mac
- OS X upgrade problems
- Start up issues
- Time Machine backup help
- Migration & data recovery
Make your Mac faster
Give your Mac a speed boost that will make it run faster than new. Upgrading hardware on older Macs will increase speed dramatically.
- Increase hard drive size
- RAM increase
- Operating system upgrade
- Additional hard drives
- Solid state drive (SSD) upgrade
Fix broken hardware
I can repair the vast majority of iMac hardware issues and some on MacBooks.
- Hard drive replacement (iMac & MacBook)
- Fan replacement
- Charging socket replacement
- Trackpad replacement
- Charging & battery faults